|Information on site||Telephone information|
|Monday Saturday||09:00 - 12:00 h / 13:00 - 17:30 h||08:00 - 12:00 h / 13:00 - 17:30 h|
|Sunday||09:00 - 12:00 h||08:00 - 12:00 h|
The Davos Klosters destination has recently installed a virtual guest advisory service at Davos Dorf railway station and at the UBS branch in Davos Platz. The centrepiece is a touchscreen display. When a guest touches the screen, someone from the tourism office answers - and thus starts the competent advice via video, as you would normally find on site in a classic information office. Guests can also find more information in the brochures.
The advice thus comes to the guests. Directly at frequently frequented places where they spend their time. The idea behind this was developed within the framework of the 'Tourist Office Lab', an association of over 20 tourism destinations in Switzerland. As a holiday and congress resort, Davos is very extensive and the need for personal guest information is therefore still very much in demand.
"Hi, I'm Bea!" This is how chatbot Bea greets you when you click on the corresponding icon at the bottom of the screen on davos.ch or klosters.ch. The digital helper answers questions on the topics of "weather", "events", "open pistes and lifts" or helps with booking accommodation in hotels and holiday flats. Bea can also handle small talk and questions about "live cams" and so-called "points of interest".
Guests receive a quick and uncomplicated answer - even outside normal office hours. Good to know: If Bea does not find an answer, there is the option "Helpdesk". Bea is then automatically deactivated - and Davos Klosters employees answer the question.
Question upon question: even though all of the answers are provided on our website, sometimes one simply doesn’t have the patience to search... this is why we are now also available on WhatsApp. Thus, you carry us in your pocket and send us a WhatsApp message at any time. We are happy to reply during our office hours. Fast and uncomplicated. If you do not belong to the WhatsApp community: we are of course still available via telephone, email and chat or we are happy to advise you personally in one of our information offices.