"Hi, I'm Bea!" That's how the chatbot Bea welcomes you, when you click on davos.ch or klosters.ch on the corresponding icon at the bottom of the screen. The digital assistant has been in test mode since the end of December 2017 and answers questions on the topics of "weather", "events", "open slopes & facilities", helps with the booking of accommodations in hotels and holiday apartments or buying ski tickets. In addition, Bea also masters small talk and questions about "live cams" and so-called "points of interest".
Guests receive a quick and uncomplicated answer - even outside normal office hours. Good to know: If Bea should not find an answer, there is the option "Helpdesk". Bea is then automatically deactivated - and a Davos Klosters employee answers the question.
Question upon question: even though all of the answers are provided on our website, sometimes one simply doesn’t have the patience to search... this is why we are now also available on WhatsApp. Thus, you carry us in your pocket and send us a WhatsApp message at any time. We are happy to reply during our office hours. Fast and uncomplicated. If you do not belong to the WhatsApp community: we are of course still available via telephone, email and chat or we are happy to advise you personally in one of our information offices.
This is how it works