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Tourist office

Tourist office

Tourist office

We can advise you

Do you have any questions about Davos Klosters? The staff of the Tourist Information in Davos and Klosters, who are familiar with the area, will advise you competently. And give you insider tips. You can do this by telephone, e-mail, WhatsApp service or via live chat on the website or at the counter.

Guest advice in Davos and Klosters

Addresses

Destination Davos Klosters

Talstrasse 41
7270 Davos Platz

Addresses

Destination Davos Klosters

Alte Bahnhofstrasse 6
7250 Klosters

Opening hours Davos

  Information on site Telephone information
Monday - Friday 08:30 - 12:00h / 13:30 - 18:00 h 08:00 - 12:00h / 13:30 - 18:00 h
Saturday 09:00 - 12:00h / 13:30 - 17:00 h  
Sunday 09:00 - 13:00h  

Opening hours Klosters

  Information on site Telephone information
Monday - Friday 08:30 - 12:00h / 13:30 - 18:00 h 08:00 - 12:00h / 13:30 - 18:00 h
Saturday 09:00 - 12:00h / 13:30 - 17:00 h  
Sunday 09:00 - 13:00h  
     

New: Virtual information desks with personal guest advisory service

The Davos Klosters destination is expanding its guest advisory service. With two virtual information desks. Guests receive personal video advice at the railway station in Davos Dorf and in the UBS building in Davos Platz.

The Davos Klosters destination has recently installed a virtual guest advisory service at Davos Dorf railway station and at the UBS branch in Davos Platz. The centrepiece is a touchscreen display. When a guest touches the screen, someone from the tourism office answers - and thus starts the competent advice via video, as you would normally find on site in a classic information office. Guests can also find more information in the brochures.

New approach with decentralized guest advisory service

The advice thus comes to the guests. Directly at frequently frequented places where they spend their time. The idea behind this was developed within the framework of the 'Tourist Office Lab', an association of over 20 tourism destinations in Switzerland. As a holiday and congress resort, Davos is very extensive and the need for personal guest information is therefore still very much in demand.

Chatbot Bea helps around the clock

The Davos Klosters destination has a digital helper on the job. Chatbot Bea provides guests with information, even outside normal office hours. Bea is constantly learning.

"Hi, I'm Bea!" This is how chatbot Bea greets you when you click on the corresponding icon at the bottom of the screen on davos.ch or klosters.ch. The digital helper answers questions on the topics of "weather", "events", "open pistes and lifts" or helps with booking accommodation in hotels and holiday flats. Bea can also handle small talk and questions about "live cams" and so-called "points of interest".

Employees help when Bea doesn't know what to do

Guests receive a quick and uncomplicated answer - even outside normal office hours. Good to know: If Bea does not find an answer, there is the option "Helpdesk". Bea is then automatically deactivated - and Davos Klosters employees answer the question. 

Be quickly informed via WhatsApp

What’s the weather like on the mountains? Where’s the Kirchner Museum? What events are taking place where in Davos? Is there an interesting film at the cinema tonight? Is the Parsenn Mountain Railway open? How challenging is the chosen hiking trail?

Question upon question: even though all of the answers are provided on our website, sometimes one simply doesn’t have the patience to search... this is why we are now also available on WhatsApp. Thus, you carry us in your pocket and send us a WhatsApp message at any time. We are happy to reply during our office hours. Fast and uncomplicated. If you do not belong to the WhatsApp community: we are of course still available via telephone, email and chat or we are happy to advise you personally in one of our information offices.

Get in touch with us directly by Live Chat
Contact us via WhatsApp!
1.

Set up a contact for our phone number
+41 81 415 21 88

2.

Write your question directly via WhatsApp.

Please note: we respond to your questions during opening hours of the tourist office .

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