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Coronavirus

Coronavirus

Information about Covid-19 and the local situation

Current situation

Dear guests, dear locals

We do everything to provide you with a beautiful and safe experience in the destination Davos Klosters. From protection concepts and behavioural measures to the regulation of mountain railway tickets in winter: Here you will find all information about the Covid-19 situation.

Last updated: 24th November 2020, 11:46 h

  • Safe travel destination

    What do I need to consider when travelling from abroad?

    Entry into Switzerland from Germany, parts of Austria, the Netherlands, Italy and many other European countries is generally permitted without restrictions. For these countries there are no requirements that a negative corona test result must be presented. Nor is there any requirement to fill in forms before or on entry.

    Please note that Switzerland is currently on the risk list in some countries. Travellers must therefore enter a domestic quarantine on their return journey immediately after arrival, unless a negative test can be presented.

    Before your trip, check the website of the State Secretariat for Migration (SEM). There you will find questions and answers on entry restrictions and exemptions, on the free movement of persons and the visa ban.

    Mandatory quarantine for persons arriving in Switzerland

    People arriving in Switzerland from certain countries and areas are required to go into quarantine. A negative test result does not exempt you from the mandatory quarantine requirement.

    Protection concepts for download

  • New restrictions in public life
  • Very important now: Hygiene & behavioural measures
  • Contact Tracing in Davos Klosters with Tastier

    Various service providers in Davos Klosters (guest service, restaurants, hotels, bars, indoor swimming pool etc.) use Tastier. Tastier offers a uniform, simple and secure solution for digital contact data acquisition.

    For the visitor it is easy to use and no app is needed.

    • How the pre-registration works
    • Click the link with your own cell phone
    • Click "Register"
    • Enter data à "Pre-registration Successful" appears
    • Click "Leave"

    Please do not:
    Use desktop PC for pre-registration | use private / incognito browser mode | delete browser data / history | log out.
    Otherwise you may have to use "Log in" on site.
     

  • Winter Season 2020/21

    When does the winter season start in Davos Klosters?

    The start of the winter season has already taken place on Saturday, 24 October 2020 on Parsenn Davos with weekend operation. On 31 October the four-kilometre-long snowfarming trail in the Flüela Valley will be open again. It can be used by athletes and amateurs alike. The Davos Klosters Mountains have already started  with continuous winter operation in the Parsenn ski area.

    Why guests can look forward to skiing holidays in Davos Klosters despite protective measures?

    The key word is distance. Davos Klosters offers six ski areas and thus enough space for relaxing days on the slopes. Because we have so many mountains to choose from, the queues are never as long as in other destinations. There is no danger of density stress down in the valley either: our side valleys are ideal for relaxed winter walks or snowshoe tours and our free network of cross-country ski trails makes us one of the largest cross-country skiing areas in the Alps. Especially for the coming winter we are currently revising our guest programme and offer many new Corona-compatible offers. 

    Have the service providers on site prepared themselves well?

    The big unknown is the development of the pandemic. But mountain railways, hotels, restaurants, event organisers and ski schools have prepared themselves very thoroughly for the winter season. Their protection concepts are there to ensure that people in Davos Klosters feel safe and can still enjoy their holidays.

    What does this mean in concrete terms for the mountain railways?

    The mountain railways run continuously so that as few people as possible come together in the waiting areas and cabins. There are also special cleaning measures for seats, handrails and toilets. Among other things, cold foggers are used for this purpose, which eliminate 99.99 percent of all viruses, bacteria and spores on surfaces in a lift cabin in just one minute. As in all public transport, masks are compulsory in the stations and cabins, as well as on the lifts.

    What will be different for guests this winter?

    What guests will probably have to do without this winter is enjoy a lively après-ski party with no minimum distance. But the summer has shown that guests understand this and Davos Klosters has a lot to offer even without that.

  • Regulations for tickets and seasonal tickets

    Annual tickets (TopCard and season pass for locals)

    In the event of an officially mandatory closure of all Davos Klosters Mountains (subscription for locals) and the entire TopCard area (for TopCard holders) as a result of a pandemic, Davos Klosters Bergbahnen AG will grant the following entitlement for tickets purchased from them:(price paid for the subscription x days lost for the subscription)/260 operating days

    • Prerequisite: The entire validity area of the 2020/21 subscription is affected by the closure. In the case of TopCard, all three areas Davos Klosters, Flims Laax and Arosa Lenzerheide must be affected by the closure.
    • Basis for the calculation of the days lost: 260 operating days
    • Days lost due to the date of purchase are not included in the calculation.
    • The entitlement will be granted in the form of a credit note when the next subscription is purchased in 2021/22.
    • This rule applies exclusively to subscriptions 2020/21, already purchased and new purchases.

    Day tickets and regional passes (several days)

    • Day tickets: Unused day tickets will be refunded 100 percent.
    • Regional passes (several days): In the case of tickets lasting several days, the days that cannot be redeemed will be refunded. For the amount of the refund, the refund rates defined in the General Terms and Conditions of Davos Klosters Bergbahnen AG apply.
    • Condition: The entire validity area of the ticket is affected (in the case of regional passes, closure of all mountain railways). If only one mountain is affected, the ticket will be transferred to another open mountain.
    • This regulation applies exclusively to tickets for the winter season 2020/21 via the online shop of Davos Klosters Bergbahnen AG, for purchases at the ticket offices or via third parties such as hotels.

    What regulations apply to other official orders such as quarantine?

    In the event of official orders, for example for quarantine, no ski passes will be refunded. In the event of illness, the General Terms and Conditions and refund claims apply upon presentation of a medical certificate. We recommend that you take out travel insurance.

  • Events

    Which events and activities are prohibited?

    All events with more than 50 people and sporting and cultural leisure activities with more than 15 people are prohibited. Exceptions are parliamentary and municipal assemblies. Political demonstrations and the collection of signatures for referenda and initiatives are also possible.

    What does this mean for events and activities in Davos Klosters?

    On our events page we will keep you informed about which events can be held and which are cancelled or postponed. Basically, we work together with the organisers to find solutions for holding the events - in strict compliance with the conditions.

  • Cancellation of the stay

    Can I cancel my stay?

    If you intend to cancel your stay, we kindly ask you to contact the respective accommodation or travel insurance company.

  • Important telefon numbers

    Where can I get information by telephone?

    • The Corona-Hotline of Davos Hospital for all medical questions in connection with the Covid-19-
    • Illness: +41 81 414 80 00.
    • 24-hour emergency number of the Davos general practitioners: 0844 003 003
  • Further information about Covid 19 pandemic
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