Chatbot Bea knows bike and hiking tours

Published on 28.08.2018

Not sure where to go on your next hike or bike tour? Chatbot Bea helps. She now knows all the tours in Davos Klosters. And gives suitable suggestions according to desired duration, difficulty, length and height difference.

From now on guests will receive individual tour recommendations on the website of Davos Klosters in dialogue with Chatbot Bea. Bea filters out specific information from the complex data of Outdooractive, processes it communicatively and outputs it in an artificial dialogue with the user. Using a filter system with parameters such as region, duration, difficulty level, length and difference in altitude, Bea determines tour suggestions from all known bike and hiking trails that correspond to the preferences of the guest.

Davos Klosters is in the digital pioneering role with Chatbot Bea
Davos Klosters Chatbot Bea has been in use since December 2017. It is one of the first chatbots for tourism. Using artificial intelligence, Bea is able to answer search queries from guests quickly, easily and individually - even outside normal office hours. The digital assistant uses various data sources such as opening hours, slope and facility reports, information on hotels and their availability, weather and events.

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